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Terms & Conditions


We may revise these terms and conditions at any time by updating the post. User/buyer should check this Website from time to time to review the current terms and conditions which may binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. You shall leave the website if you do not wish to accept the written terms and conditions. PalletXPert Malaysia Sdn. Bhd. (""us"", ""we"", or ""our"") operates (the ""Site""). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


Stated price are subject to change before actual payment has been made, the rates are fixed and shall not be bargain. Price stated may be different and shall not fixed for non-member or member. Pricing from this Website may be vary from other platform which occur different rate of charging on renting cost, storage, commission, administration cost and other standard charges. All Pricing stated are included standard packaging cost only.

Picture’s Reserves and rights

All picture are subject to reserve copy rights. You are free to use the picture for sharing purposes and forbid to claim it for personal business uses.

Material and Specification

New Material: Specific species subject to variation of grade and origin of Country.
Recondition Material: Used material which we re-condition from various unclear sources, origin of country and mixed type of material are shall be group in Recondition material. Nail mark, breaks, mold, dark stain and twist are to be categorise under Recondition material.
Sawn timber: is timber that is cut from logs into different shapes and sizes. Rough surface and size are not even from each and other.
Kiln-dried (KD) wood: is wood that has been dried in an oven for a specific longer period until reaching a certain target percentage of moisture contain in the wood. KD Wood only provided for New Material and not applicable for Recondition Material. Standard Recondition Material are Heat Treated processed material and moisture content in the wood are higher compare to KD Wood.
S4S process material: surfaced on 4 sides, meaning that the material is gone through planning process finished on all four sides.

Additional Services

Additional service on top of the standard sales are included extra packaging requested, cut into size, or any additional service on top of the standard product to be sold.

Accuracy of additional services are be expecting minor variation in dimension as hand made process are to be taken into account under a reasonable tolerance level.


While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided is without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused; (ii)fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person.

Delivery Liability

We are not liable and have no authority to be involve direct or indirect to the process of the dispatch handling by our Panel / Ad-hoc dispatch agent. We will not liable for any delay, damage, missing parcel or losses in between the dispatch process. Customer have the duty to carry out claim, tracking or follow up at their own and shall not credit the liability under our PalletXPert Malaysia Sdn. Bhd.

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